Shipping Policy

  • All items as per your order will be processed upon receiving payment. In case of payment received post 6 PM, your order will be processed only next working day.
  • All items as per your order will be shipped within 1 to 3 business working days after you receive a confirmation email from us regarding the order completion.
  • Depending on the destination, it could take from 3 to 7 days for delivery.
  • Please make sure that your shipping address is entered correctly, and we cannot make changes to it once you have confirmed the order.
  • ILA is not responsible for lost packages due to incorrect addresses provided by customers.
  • Once after ILA dispatches the package, if there is an issue with your package during the transit, you must contact the logistic partner for help/assistance.
  • ILA has partnered with multiple logistics companies to support domestic delivery Pan India. We also provide international shipping.

Shipping Cost

The shipping cost within India (Domestic) will be as follows:

  1. All orders that achieve a bill value of ₹ 3000 and over are eligible for free shipping.
  2. For orders below ₹ 3000 you are required to pay a flat-rate shipping fee of ₹ 60 within Kerala and ₹ 80 for rest of India.
  3. Shipping cost will be added at the time of checkout, you are not required to pay it at the time of delivery.

International Shipping

International Shipping destinations: USA, UK and UAE

Shipping cost: It will be calculated prior to shipping and will be communicated to you. The cost has to be transferred to the bank account directly post which the shipment would be made.

Enquiry: To get a personalized estimate of the shipping cost to your country kindly send us your postal address along with the details of the items you are interested in purchasing to [email protected] and we will revert to you within 24 hours with the total cost of your order. ILA does not provide an estimate of charges by customs in your country. All landed charges will be incurred by you and will need to be researched by you beforehand.

Discounted and Sale Product


Free Shipping is not eligible on discounted merchandise regardless of the bill amount. This is due to the fact that discounted products are already offered at the best possible value and we are committed to slashing prices as much as we can to offer the most attractive deals possible to you.

Tracking Shipment

Once your order is shipped, you’ll get an email confirmation with a tracking number which you will be able to enter in the corresponding logistics website.

For all shipping related queries mail us at [email protected]

Please note: Shipping times provided at the time of purchase are an approximate estimate. It is entirely possible that your shipment arrives before the mentioned approximate time. If your shipment is delayed more than 3 days of the promised delivery estimate, please get in touch with us immediately at +91 86062 52885

COVID-19

Considering the un-precedented times we are going through; we are currently shipping to all places except where the lock-down is announced. Orders for these lock-down areas will be delayed till it becomes normal. Please note that the standard delivery period for orders is extended from 7 to 14 working days, depending upon your place and area restrictions. You will be notified via email and text message as soon as the order is processed.